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Appointments

Clinic hours are currently 8 am - 5 pm (ET) Monday - Friday. We are seeing students by appointment only (no walk-ins). For same-day appointments, call 305-348-8385.

Appointments are either, in-person, or via telehealth, depending on the clinical need.

In order to protect the well-being of students and our staff, walk-in appointments are not currently offered.

If you experience a medical emergency, call the police as follows:

  • On-campus FIU Emergency:
    • 305-348-5911 (MMC)
    • 305-919-5911 (BBC)
  • Off-campus Emergency: 911

After hours resources

Schedule now

For clinical appointments, have your Panther ID ready and schedule by phone:

MMC - 305-348-8385 
BBC - 305-919-5620

For the Healthy Living Program, make an appointment by phone:

MMC and BBC - 305-348-4020

Use the Student Health Web Portal: You can schedule online via the web portal for certain types of appointments.

For telehealth appointments: appointments with a medical provider via Zoom are available for specific clinical conditions.

Missed appointment and cancellation policy

If you need to cancel or reschedule an upcoming appointment, please call us at 305 348-2401 (MMC) or 305-919-5620 (BBC), or log into your MyHealthInfo, at least 24 hours in advance.

Due to high patient demand and limited availability of appointments, a fee will be charged to your student account for appointments missed without 24 hours advanced notice. Fees vary from $10 to $50 based on the type of appointment. A missed appointment is defined as:

  • arriving more than 15 minutes late to your appointment
  • giving insufficient notice when rescheduling/cancelling an appointment
  • failure to show for an appointment

Missed Appointment Fee

Specialty Services - $25
All Other Appointments - $10

Please note the fee does not apply to the following consultations:

  • Free HIV Counseling and Testing
  • Free Chair Massages
  • Tobacco Dependence/Management

Telehealth

Telehealth at the Student Health Clinics is using electronic communications to provide or get health care services. You can get health care using your smartphone, computer, or other mobile devices. You talk with your health care provider using video chats or messaging through the FIU Health Portal.

Please note that telehealth appointments are only available to students currently in Florida. If you are not in Florida and have university-sponsored insurance, you still have access to telehealth via the United Healthcare Student Resources (UHCSR) network. UHCSR encourages members to take advantage of the Virtual Visit option available through the HealthiestYou mobile app. UHCSR insureds have access at no charge when it’s included with their UHCSR medical plan. For more information, go to uhcsr.com/MyAccount. For those outside of Florida, we can still provide assistance to you over the phone (305-348-8385).

  • Why use telehealth/virtual visits?

    Telehealth allows you to remotely access health care at the Student Health Clinics while in the comfort of your own residence hall, apartment, or off-campus residence. If you have a condition that requires regular follow-ups, a condition that limits your accessibility, or a condition that doesn’t require an in-person visit with your provider, telehealth can remotely connect you to your healthcare.

    Conditions covered through telehealth:

    • Acute abdominal pain
    • Anxiety and Depression
    • Asthma medication refill (no exacerbation)
    • Colds, coughs, sore throat, or flu-like illness
    • Cold sores
    • Contraceptive consults and management (Please have your blood pressure and weight checked prior to your online visit).
    • Fatigue
    • Headache
    • Medication Refills- Must be previously diagnosed by SHS and stable on medication for hypothyroidism, hypertension, hypercholesterolemia, and diabetes.
    • Morning after pill
    • Pink eye or Stye
    • UTI
  • How to schedule a virtual visit?
    1. Call 305-348-8385 and ask to schedule a virtual visit or log onto MyHealthInfo and select Appointments and then Schedule Appt.
    2. Log onto MyHealthInfo and fill out the forms - you MUST fill these forms out BEFORE your visit.
    3. Download Zoom.
    4. You will receive an email with a link to a secure message containing your Zoom link and password. At your scheduled appointment time, enter the appointment by clicking "Join Meeting." You will need to use both audio and video functions.

After hours

What do I do when the clinics are closed?

A nurse is always available by phone for urgent conditions when Student Health Clinics are closed. To discuss a concern, call 305-348-2401 option 2 for the MMC Campus or 305-919-5620, option 2 for the BBC Campus. A nurse will take your information and give you advice on how to address your situation.

These nurses do not have access to our scheduling system or your medical records. Please do not call this line for routine appointments or test results.