Initial Access Session Information

  • Initial screening sessions are generally offered by telehealth.
  • For ongoing counseling experiences, we currently offer telehealth and face-to-face sessions.


  • Students can use one of our private, on-site telehealth rooms (as available) or Zoom from any location using their own device (e.g., cell phone, tablet, laptop).
  • Telehealth from off-site should be attended in a private area and not in a moving vehicle/while driving.
  • Students must be located within the state of Florida during any telehealth session.

On-site sessions:

  • Note that an inherent risk of exposure to COVID-19 and other illnesses exists for on-site sessions.
  • As described in detail in the consent form completed prior to engaging in services, if you attend CAPS in person and are exposed to COVID-19 or are determined to have COVID-19, facts about your attendance at CAPS may be made available to campus contact tracing teams.
  • Sometimes clients experience emotions during session that lead to needing to take off their mask to use a tissue.  Since you may not remove your mask in the session, we would need to take a break and ask you to attend to this in the restroom. 
  • A pre-scheduled, in-person appointment may change to a telehealth appointment or be rescheduled in the event that a student indicates or demonstrates flu-like symptoms or similar risk factors in a screening tool.