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Training & Resources

Training videos

Support Animals

The laws behind this increase in animals on college campuses can make everyone feel included in a safe environment.

Download the Service Animal Infographic (pdf)

Disability Sensitivity Training

How to respectfully interact with all students without making them feel different due to having different abilities.

Universal Design

Universal Design for Learning (UDL) is a set of principles that give all individuals equal opportunities to learn. UDL provides a blueprint for creating instructional goals, methods, materials, and assessments that work for everyone. It is not meant to be a one-size-fits-all solution but rather provides flexible approaches that can be customized and adjusted for individual needs.

Click here for a downloadable document on Universal Design

Zoom learning tips

Audio transcripts in Zoom

  • What is an audio transcript in Zoom?

    This is a text file that is auto-generated when you save the recording to the cloud. Once your meeting ends, you’ll be notified via email with links when the video, audio and transcription is available. Additionally, you can access these files by visiting www.fiu.zoom.us, select sign in, sign in with your FIU credentials, select recordings and finally selecting your recording.

  • How to generate a transcript in Zoom?
    1. Start the Zoom session
    2. Click the Record button and choose Record to the Cloud. This image shows the record button and the record to the cloud button
    3. After the meeting ends, you will receive an email that lets you know that your cloud recording is available. A short time later, you also receive a separate email letting you know that the audio transcript for the recording is available. These emails include links to view your recordings and transcript.
  • How to view and edit the transcript?
    1. Click the link in the email or visit www.fiu.zoom.us, select sign in, sign in with your FIU credentials, select recordings and finally select your recording.
    2. Click the Audio Only m4a file, the Recording or Gallery View mp4 file, if available. The text of the transcript displays on the right-hand side of the file.Shows the cloud recording list
    3. Navigate to the Audio Transcript panel on the right and click the pencil icon next to the phrase you want to edit. Shows the audio transcript pencil icon
    4. Make any changes to the text, then click Save and the updated version of the text is displayed when you play the audio or video file.

    This shows how to edit a transcript

  • How to embed the transcript?

    The transcript is automatically embedded within the audio and video file, but is hidden by default. To see the transcript embedded in the audio or video file:

    1. Click the link in the email or visit www.fiu.zoom.us, select sign in, sign in with your FIU credentials, select recordings and finally select your recording.
    2. Open the audio or video file
    3. Click the play button
    4. Click the CC icon at the bottom right of the screen. Note: The text displays on top of the video, similar to closed captioning.

Closed captions in Zoom

  • What are closed captions in Zoom?

    Closed captions allow a third-party vendor, assigned by the host, to add closed captions in a meeting. You should start your Zoom session and assign the captioner 10 minutes before you begin to speak to the class. The captioner will confirm in the chat when they’re ready.

  • How to enable closed captions in Zoom?
    1. Go to www.zoom.fiu.edu
    2. Select “Sign In”
    3. Sign in with your FIU credentials, you cannot use a personal Zoom account.
    4. Select Settings on the left-hand side
    5. Scroll down until you see Closed Captions and turn it on
  • Starting closed captions in a Zoom session?
    1. In a Zoom meeting that you’re hosting, click Closed Caption. 
    2. Click assign a participant to type
    3. This opens the participant window, allows you to hover over the participant’s name, select more and then select Assign to type Closed Caption This shows how to assign to type closed captions
    4. You should start your Zoom session and assign the captioner 10 minutes before you begin speaking to the class. The captioner will confirm in the chat when they’re ready for you to begin.
  • How to enable closed captions in breakout rooms?
    • If you're the meeting host, we recommend using a third-party closed captioning service if you want closed captions in breakout rooms.
    • If you want to a participant to type closed captions, make sure you assign them permission to type closed caption before starting the breakout room sessions: This shows how to assign to type closed captions
    • Note: You can only assign one participant to type closed captions, meaning only one breakout room will have closed captions after you start the breakout room sessions.
    • After you start breakout room sessions, participants can click Closed Caption in the meeting controls to view closed captions.

Sign Language Interpreter in Zoom

  • How to invite a Sign Language Interpreter?

    The easiest way to invite your Sign Language Interpreter would be to provide the same link your professor provided to your class. An additional method is listed below:

    1. Open Zoom
    2. Select the invite button on the bottom on the window
    3. Select either “Copy URL” or “Copy Invitation” at the bottom of the invite window.
    4. Send this to the Sign Language Interpreter
  • How to pin a video in Zoom?
    1. Once your Sign Language Interpreter joins the session, at the top of your screen, hover over the video of your Sign Language Interpreter and select the ellipsis (…) (See Image Below)
    2. From the menu, choose Pin Video (See Image Below) This shows how to pin a video
  • How to cancel a pinned video?
    1. Select switch to active speaker in the upper left cornerThis shows how to cancel a pinned video
    2. The screen should now switch to the Active Speaker view