Training Resources

Our resources don’t just extend to students. We provide a wide range of information to ensure best practices when accommodating students with disabilities, as well as technology geared specifically to assist the differently abled.

Best Practices

We want to ensure a respectful and accommodating campus, and so gladly provide training on best practices regarding students with disabilities.

Learn how to interact respectfully with all students without making them feel different because of their abilities.

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Zoom Learning Tips

Zoom offers several accessibility features such as screen reader support, automatic transcripts (which must be enabled before the meeting) and keyboard shortcuts, among others.

  • Closed Captioning

    Students registered with the Disability Resource Center (DRC) can arrange for live captioning through their DRC access consultant. All other individuals who need to arrange live captioning can contact the DRC.

    For live captioning provided by a person, two steps are required:

    1. The session host will need to enable closed captioning in their Zoom account.
    2. The captionist will need to be provided with a way to add captions to the Zoom meeting.

    Enable closed captions on Zoom

    1. Go to fiu.zoom.us
    2. Click Sign in.
    3. Sign in using your FIU credentials. You cannot use a personal Zoom account for closed captions.
    4. Click Settings on the left-hand side menu.
    5. Click Meeting in the top navigation and scroll down until you see Manual Captions.
    6. Click to allow Manual Captions and 3rd-party Closed Captioning services.
  • Zoom Audio Transcripts

    Zoom Audio Transcripts are automatically created when you save a meeting recording to the cloud. After your meeting ends, you’ll get an email with links to the video, audio and transcript. To access these files, go to fiu.zoom.us, sign in with your FIU credentials, click on Recordings and then choose your recording.

  • Generate a transcript in Zoom
    • Start the Zoom meeting.
    • Click the Record button and choose Record to the Cloud.
    • After the meeting ends, you’ll get an email saying that your cloud recording is available. A short time later, you’ll receive a separate email letting you know that the audio transcript for the recording is also available.
  • How to embed the transcript?

    The transcript is automatically embedded in the audio and video file, but it’s hidden by default. To see the transcript:

    • Click the link in the email or visit fiu.zoom.us, select sign in, sign in with your FIU credentials, select recordings and choose your recording.
    • Open the audio or video file
    • Click the Play
    • Click the CC icon in the bottom right of the screen. The transcripts show up like subtitles on top of the video.
  • ASL Interpretation on Zoom

    For students who require ASL interpreters, if you’re registered with the DRC, you can arrange ASL interpreting through your DRC access consultant.

    The sign language interpretation view feature allows hosts to assign users as sign language interpreters, either when scheduling a meeting or webinar or during the session.

    ASL interpreters need to join the Zoom call like any other participant and share their video. They should also have the Zoom app downloaded on their device for the best experience.

    If you want to view the ASL interpreter, select Pin Video by hovering over the interpreter’s video thumbnail and clicking on the option.

    This feature only works if you use your mouse to hover over the video thumbnail.

For Faculty and Staff Setting Up Zoom Meetings

Before the meeting, please make sure your Zoom settings are updated so the ASL interpreters can join the session:

  1. Uncheck the option allowing only authenticated users to join the meeting.
  2. Uncheck the Waiting Room feature.
  3. Check the Passcode option and share it with the interpreters so they can join the meeting.

Since ASL interpreters are a third-party vendor, these settings will help ensure they can enter and participate.